Subscription Missing Issue Claims

If you ordered a subscription for Museum or Exhibition and did not receive one or more issues, please submit a claim by completing the information in the fields below. The Alliance Customer Service team will review your claim and respond within 2 business days.

 If your organization uses its own formal claim report, you can email it to membership@aam-us.org instead of completing this form. If you have questions, call Alliance Customer Service at 866-226-2150 for assistance.

Please Note:

  • To help expedite your claim, complete as many fields as possible.
  • You may claim multiple issues on one form
  • If you manage subscriptions for more than one organization, please submit  separate claims for each organization reporting missing issues
  • Click Submit when complete to complete your claim request