When Volunteers Turn Bad: Whom Do You Call?
Finance and Administration
Tuesday, May 20  3:15-4:30 p.m.     The Conference Center  LL2
How do you handle once-excellent volunteers who no longer contribute in a positive way? This session addresses sticky issues in volunteer performance and some solutions to them, including how to gracefully fire a volunteer when needed.

Presenter: Lois Kuter, Academy of Natural Sciences of Drexel University; Maretta Hemsley-Wood, National Air & Space Museum Smithsonian Institution ; Sandra Baker, Senator John Heinz History Center; Kevin Stant, Seattle Art Museum; Mary Mattix,