Innovation in Front-Line Visitor Services, Visitor Experience
Marketing and Public Relations
The Conference Center  Monday, May 19  8:45-10 a.m.     LL4 
Visitor services professionals will share expertise in the field based on more than 15 years in front-line service, including taking a visitor services department through a new building construction or renovation process and analyzing where the department fits within visitor experience planning.

Global Perspectives

Session Format :    Idea Forum

Learner Outcomes