Innovation in Front-Line Visitor Services, Visitor Experience
  
Marketing and Public Relations
Monday, May 19  8:45-10 a.m.     The Conference Center  LL4
  
Visitor services professionals will share expertise in the field based on more than 15 years in front-line service, including taking a visitor services department through a new building construction or renovation process and analyzing where the department fits within visitor experience planning.
  

Global Perspectives


Virginia Fitzgerald - Chicago History Museum


Kerry Sautner - National Constitution Center


Laurie Squire - Adler Planetarium


Samuel Vasquez - Hammer Museum