Innovation in Front-Line Visitor Services, Visitor Experience
Marketing and Public Relations
Monday, May 19  8:45-10 a.m.     The Conference Center  LL4
Visitor services professionals will share expertise in the field based on more than 15 years in front-line service, including taking a visitor services department through a new building construction or renovation process and analyzing where the department fits within visitor experience planning.

Global Perspectives

Presenter: Virginia Fitzgerald, Chicago History Museum; Kerry Sautner, National Constitution Center; Laurie Squire, Adler Planetarium; Samuel Vasquez, Hammer Museum