How Well Do You Know Your Visitors?
Education and Interpretation
The Conference Center  Sunday, May 18  2-3:15 p.m.     301 
What can you learn from observing museum visitors and asking them questions? Panelists from history, science and art museums discuss how audience studies enrich interpretation. They share tools to help you get to know your public—whether you have a budget for professionals or need a “DIY” approach.

Session Format :    Idea Forum

Learner Outcomes

Margaret Collerd Sternbergh - The Phillips Collection

Margaret Collerd Sternbergh is the Museum of Fine Arts, Houston’s Manager of Gallery Interpretation. There, she leads the museum's interpretive initiatives with a passion for crafting engaging visitor experiences that foster connections between art and everyday life. Previously, she managed interpretation and public programming at The Phillips Collection. She has a BA from the College of William & Mary and an MA from George Washington University.

Karleen Gardner - Minneapolis Institute of Art

Karleen Gardner, Director of Learning Innovation at the Minneapolis Institute of Art, leads initiatives and experiments in interpretation and learning in the museum and community. Gardner oversees programs in Multi-Generational Learning, Interpretation and Participatory Experiences, and School and Teacher Programs. With a visitor-centered focus, she works with cross-functional teams to conduct audience research and evaluation and to create accessible and relevant programs, in-gallery content, an

Stephanie Lile - Washington State History Museum

Scott Pattison - Oregon Museum of Science and Industry

Brooke Rosenblatt - The Phillips Collection