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Information Center

Help is Just a Click Away!

The Information Center offers fast, reliable, and easy access to hundreds of resources that have been individually reviewed, categorized, and described for their usefulness to museum professionals. The online resources are available to all AAM members. Institutional museum members enjoy the additional benefit of customized reference services and access to sample documents by contacting infocenter@aam-us.org. Make the Information Center your first stop before spending hours researching museum-related topics.

Sample Documents & Reference Services – For Institutional Museum Members
Request Sample Documents or submit an inquiry to infocenter@aam-us.org.

"AAM has been SO helpful to us through this resource! I have found this to be one of THE most valuable benefits of AAM membership." --Shan P. Rankin, Museum of South Texas History

Online Resources – For All AAM Members
Click on the categories below for fact sheets, glossaries, and hundreds of links that can help you perform your job better and help your museum succeed. 

“Once again, my highest compliments to AAM for the resources on the website. It is like a constantly updated operations manual for museum professionals.” --Richard W. Flint, Havre de Grace Decoy Museum

Collections Stewardship
This includes resources on collections management, collections planning, conservation & preservation, and ethical & legal collections issues. See also sample documents.

Facilities & Risk Management
This includes resources on facilities & site management, risk management, accessibility, and emergency & disaster planning/recovery. See also sample documents.

Financial Stability
This includes resources on development, fundraising, earned income (including facility use & rentals), and financial management. See also sample documents.

Governance & Support Organizations
This includes resources on public accountability & ethics, governing documents, support organizations, and board member recruitment, orientation, responsibilities & structure.
See also sample documents.

Human Resources
This includes resources on employment law, personnel policy issues, performance management, position description development, staff training/recruitment/selection & orientation, directors, interns & volunteers, and contracted services.
See also sample documents.

Interpretation & Education
This includes resources on accessibility, evaluation & visitor studies, interpretive planning/policies & research, learning in museums, exhibitions, public programs, and speaking & writing tools. See also sample documents.

Marketing & Public Relations
This includes resources on legal issues, market research, marketing plan development, positioning & branding, promotion, and public relations. See also sample documents.

Mission & Institutional Planning
This includes resources on business plan development, organizational change, engaging the community, information technology, institutional planning, mission & vision, project management, and starting a museum.
See also sample documents.

Museum Reference
This includes resources on codes of ethics, standards & best practices, and green resources.

Have a resource to share? Send it to infocenter@aam-us.org.

Hint: Can't find what you are looking for in the categories above? Try using the AAM website search function on the top right corner of the page or email us at infocenter@aam-us.org.

More Resources from AAM to
Learn, Grow, Improve & Achieve Excellence!

Standards & Best Practices and Ethical Guidelines

Professional Development and Annual Meeting

Bookstore Catalog and Publications

Museum Assessment Program (MAP)

Accreditation Program


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