American Association of Museums Member Center
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Do you have a question for an AAM staff member? Search by name on our Staff Directory page or by department below.

AAM Main Number: 202/289-1818
AAM Main Fax Number: 202/289-6578

1575 Eye Street NW, Suite 400
Washington DC 20005


 

AAM Leadership
President
Ford Bell
 
Executive Vice President
Kim Igoe
 
Vice President, Finance and Administration
Mary Bowie

AAM Board and Councils
Council of Regions
Kim Igoe
Executive Vice President

202/218-7690
AAM Board of Directors
Patrick Gossett
President Office
202/289-9101
Council of Affiliates
TBD

Standing Professional Committees
Membership & Contact Information
Membership Services

Council of SPCs (only Council inquiries)
Mary Bowie
Vice President, Finance & Administration


202/218-7680

 
AAM Books

Lisa Meyerowitz
Associate Editor

202/218-7694
 
Accreditation
The Accreditation Office handles all questions except those from the Press about the Accreditation Program and accredited museums. Press members should contact Government & Media Relations at 202/289-9125.

Contact accreditation@aam-us.org
202/218-7689

For information about standards and best practices, please review the Information Center section of our Web site.

 
Accounting
Accreditation Annual Participation Fees and Visiting Committee
Accreditation
202/218-7689
Accounting Customer Service
Jose Navas
Accounting Assistant
202/218-7668
Annual Meeting Credit Card Questions
Shelon Atwater
Assistant Director, Membership
202/218-7682
Museum
Jose Navas
Accounting Customer Service Assistant, Finance
202/218-7668
Bookstore
Sarah Vincent
Bookstore Assistant
202/218-7664
Credit Card Questions (All)
Mary Dillon
Director, Accounting
202/218-7666
MAP (Museum Assessment Program) Fees
map@aam-us.org
202/289-9118
Membership Dues
Shelon Atwater
Assistant Director, Membership
202/218-7682
 
Advertise with AAM
AAM publications are read by senior level decision makers from every segment of the museum profession throughout the United States...your target audience.
Museum &Bookstore Catalogue
Robert Jonas
Assistant Director, Advertising
202/218-7671
Annual Meeting & MuseumExpo™2007-2008 Programs
Robert Jonas
Assistant Director, Advertising
202/218-7671

Aviso
aviso@aam-us.org

202/289-9122

JobHQ
Customer Service

888/491-8833
Museum Marketplace Online
mmo@aam-us.org
202/289-9123
General Advertising Inquiries
Marketing Department
202/289-9123
     
Annual Meeting & MuseumExpo™
Registration
Erin Gallalee
202/218-7680
Diversity Fellowship
Linda Barnes-Pretlow

President's Office
202/218-7660
Speakers/Presenters
Carla Santos
Assistant Manager, Meetings & Professional Education
202/289-9113
MuseumExpo™ Exhibitors
museumexpo@aam-us.org
202/289-9133

Annual Meeting Events
Gareth Rees
Manager, Meetings and Professional Education

202/289-7676
Annual Meeting Session Proposals
Carla Santos
Assistant Manager, Meetings and Professional Education
202/289-9113
 
Aviso

Advertising: Classifieds and Marketplace
aviso@aam-us.org

202/289-9122

JobHQ
Customer Service

888/491-8833
Address Changes
Guzel duChateau
Membership Services
202/218-7681
Claims/Missing Issues
Guzel duChateau
Membership Services
202/218-7681
Content/Editorial
Joelle Seligson
Associate Editor
202/218-7693
Purchase of individual issue
Sarah Vincent
Bookstore Assistant
202/218-7664
Subscriptions
Guzel duChateau
Membership Services
202/218-7681
 
Bookstore
Purchase Books /Catalogue Request
Sarah Vincent
Bookstore Assistant
202/218-7664
Invoice Request & Order Follow-up
Roger Moyer
Assistant Director, Publication Sales
202/218-7663
Submission of Titles for Catalogue Listing
Roger Moyer
Assistant Director, Publication Sales
202/218-7663
 
Customer Service
Our customer service staff will be happy to address your specific needs. As a benefit of membership, institutional member museums may contact the AAM Information Center for customized reference services and sample documents.
Carol Constantine
Director, Administrative Services
202/218-7686

Marjie Hashmall
Customer Service Coordinator

JobHQ
Customer Service

202/218-7673


888/491-8833

 
Diversity
Linda Barnes-Pretlow
President's Office
202/218-7660
 
Ethics
Ethics - Accredited Museums
Please review AAM's information on Museum Ethics if you have questions about ethical practices.
 
Government & Media Relations
Government & Media Relations represents museums before Congress, with federal government agencies, and with the press.
Press Inquiries and Inquiries About Statements From AAM 
Visit our Pressroom or contact Government & Media Relations
202/289-9125
 
Information Center

The AAM Information Center provides online resources for all AAM members. (If you need login assistance for the website, contact Customer Service as 202/218-7673.)In addition, the Information Center offers customized reference services (including access to a growing collection of sample documents) to staff who work for institutional member museums.

 
International Programs
AAM-ICOM Membership
Erik Ledbetter
Director, International Programs
202/289-9121
International Partnership Among Museums (IPAM) Program questions
Heather Berry
Program Manager
202/218-7698
 
MAP (Museum Assessment Program)
MAP 202/289-9118
 
Mailing List Rental
Shelon Atwater
Assistant Director, Membership Services
202/218-7682
 
Membership
AAM Standing Professional Committees, Professional Interest Committees, Councils
Membership Services
202/289-9132
General Membership
Membership Services
202/289-9132
Change of address or membership renewal
Guzel duChateau

Membership Services
202/289-9132
 
Museum Marketplace Online
Antoinette Dixon
Marketing Assistant
202/289-9123
 
Museum™ Magazine
Advertising
Robert Jonas
Assistant Director, Advertising
202/218-7671
Claims/Missing Issues
Guzel duChateau
Membership Services
202/218-7681
Change of address
Guzel duChateau
Membership Services
202/218-7681

Content/Editorial
Susan Breitkopf
Managing Editor, Publications

202/218-7695
Subscription
Guzel duChateau

Membership Services
202/218-7681
 
Peer Reviewers
Peer Review 202/218-7688
 
Press
Contact Government and Media Relations 202/289-9125
 
Professional Education Programs
AAM offers various seminars and workshops through its Professional Education Department.
Programs
Greg Stevens

Assistant Director for Professional Education
202/218-7675
Registration
Carla Santos
Assistant Manager, Meetings and Professional Education
202/289-9113
Speakers/Presenters
Dean Phelus
Director, Meetings & Professional Education
202/289-9113
 
Website
Login assistance
Customer Service

202/298-9132

Website questions or comments
Kevin Conley
Director, Information Technology

Megan Smith
Web Associate, Internet Services

202/218-7665

 

202/218-7716

Job HQ
Customer Service

888/491-8833






There are several ways to contact AAM:

  • you can e-mail

  • chat on-line (2-5pm EST Mon-Fri)
  • or call: 866-AAM-2150 (866-226-2150)
 
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1575 Eye Street NW Suite 400, Washington DC 20005 | (202) 289-1818