Skip to content

Preparing for closures or re-closures

Decorative

Support Free COVID-19 Resources for the Field:
These resources have been taken out from behind the member paywall to make them free and accessible for all. The current crisis is taking a distressing financial toll on cultural organizations, and AAM is no different. In these challenging times, we ask that if you can, consider supporting our advocacy work and making extensive COVID-19 resources freely available for our field, by making a donation or becoming a member of AAM. Thank you for your much-needed support.

As the pandemic spreads into the long term, some museums are considering reclosure due to increased outbreaks. If your museum needs to re-close or even extend closure, leaders should be prepared to take the following steps:

Develop comprehensive communications plans to inform the public about the closure

It is important that your visitors/potential visitors are informed about upcoming closures and directed to what is available online. You should not be concerned with overcommunicating since things are constantly changing right now, but having a plan in writing will help the museum pivot to closure and reopening as needed. Read the Arizona Science Center’s statement on reclosing.

Ensure that collections are in stable condition to withstand being left alone for days

If your museum’s plans include extended quarantine, you should develop sheltering in place plans for the collections to ensure they remain in stable condition. National Heritage Responders’ Sheltering Collections in Place guide is a short list of things museums and other heritage sites can do to protect collections prior to and during closing.

If possible, try to have at least one individual assigned to checking the museum occasionally—in whatever timeframe will work for your collections and/or site—to make sure that the environmental controls are in tact and procedures are working smoothly to ensure limited fluctuations in temperature and humidity.

Develop digital content/programming plans

Many museums started developing enhanced digital programming when the virus took a turn in the spring. With the turn to more online programming, make sure you have a plan in place to keep your visitors engaged with the museum’s content. McKinsey Digital developed a comprehensive guide to creating a content strategy during times of crisis.

Encourage remote work

Most museums have projects that are put on the backburner indefinitely because they are a lower priority but which could potentially be completed remotely. The Cybersecurity & Infrastructure Security Agency developed a helpful telework toolkit that you might want to look through.

With enhanced remote work capabilities, now is the time to think outside of the box! Here is a short list of potential tasks that can be done remotely (some require prep work):

  • take photos of collections shelves/rooms and conduct an inventory
  • transcribe scans or audio files
  • conduct research for future exhibitions or web content
  • catalog objects or cleanup metadata
  • write/revise policies and procedures
  • reorganize digital files
  • write grant proposals
  • create/conduct online educational programming
  • update webpages
  • create social media posts about objects/archives
  • scan, organize, label, transcribe past exhibit content
  • write an article or blog post for a professional association (click here to submit something for the Alliance blog)
  • create a departmental “handbook”
  • create a notebook of forms and guidelines

Additional Resources:

AAM Member-Only Content

AAM Members get exclusive access to premium digital content including:

  • Featured articles from Museum magazine
  • Access to more than 1,500 resource listings from the Resource Center
  • Tools, reports, and templates for equipping your work in museums
Log In

We're Sorry

Your current membership level does not allow you to access this content.

Upgrade Your Membership

Subscribe to Field Notes!

Packed with stories and insights for museum people, Field Notes is delivered to your inbox every Monday. Once you've completed the form below, confirm your subscription in the email sent to you.

If you are a current AAM member, please sign-up using the email address associated with your account.

Are you a museum professional?

Are you a current AAM member?

Success! Now check your email to confirm your subscription, and please add communications@aam-us.org to your safe sender list.