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Phone: 866-226-2150


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Zoo or Aquarium Professional?

Looking for more great training opportunities? Visit the Association of Zoos & Aquariums to learn more about courses, webinars and conferences that can help enrich your career.


Online Programs

Supporting, Retaining and Recognizing Volunteers

Wednesday, April 27, 2016
2:00-3:30 p.m. (Eastern)

Once your volunteers are recruited and trained, what next? Supporting, retaining and recognizing volunteers is an essential part of maintaining your volunteer program, getting the most out of those who dedicate their time to your institution, and building a program that attracts new volunteers. This 90-minute webinar will explore the following questions and more:

  • What do we mean by volunteer retention? Support?  Recognition?
  • What are some benchmarks for how long volunteers should remain at our institutions to make recruitment, orientation and training efforts "worth it" for everyone?
  • How do we appropriately recognize and support volunteers that bring drastically different levels of commitment to our volunteer program and institution?
  • In what ways can staff and veteran volunteers support volunteer activities via customized websites, enrichment opportunities, volunteer-organized events, and more?

Towards a More Accessible and Inclusive Presentation

Wednesday, May 4, 2016
2:00-3:15 p.m. (Eastern)

The ability to plan and deliver effective presentations is an important skill-whether you are presenting to your staff or board, to an audience of colleagues at a seminar or conference, or to participants at a program at your institution. But if the presentation is not accessible and inclusive then the content you provide is not being effectively communicated to the broadest audience. In this webcast, presenters will demonstrate and explain practical strategies for planning, delivering and evaluating accessible and inclusive presentations, including formatting choices, presentation techniques, visual media, and materials or handouts.

Alliance Annual Meeting First-Time Attendees Welcome

Wednesday, May 11, 2016
2-2:30 p.m. (Eastern)

If you’re a first-time Alliance Annual Meeting attendee (or even if you are a veteran attendee and want an overview of what’s new or to offer your words of advice), join us online for this welcome and introduction to the wide range of networking and educational opportunities that await you in Washington, DC! Alliance staff will guide you through program highlights as we offer practical tips on how to make the most of your conference experience.

Recorded Webinars

With over 70 programs to choose from, our recorded webinars cover a range of topics, and offer an affordable, accessible and convenient online learning opportunity for you, your staff and your colleagues. Purchase of each recorded webinar includes access to the archived recording and presentation materials. Programs originally produced after 2009 feature closed-captioning.

Click on the categories below to browse our webinar library.

How Does it Work?

Alliance webinars are originally presented live, recorded and archived for later access. Before purchasing, run a technical check to make sure your system is compatible. After purchasing a recorded webinar, you will receive access instructions to view the program at your own convenience.

AAM Online Professional Development Center

This partnership with Cypherworx and the San Diego Zoo Global Academy provides an expanded subscription library of online professional development courses. This course catalog covers everything from budgeting and PCI compliance to crisis communications to managing employees and volunteers.