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Phone: 866-226-2150


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Looking for more great training opportunities? Visit the Association of Zoos & Aquariums to learn more about courses, webinars and conferences that can help enrich your career.


Online Programs

Upcoming Programs and Recorded Webinars

Exhibition Label Writing and Audience Engagement

Wednesday, September 16, 2015
2-3:30 p.m. (ET)

Exhibition labels can be an important means to deeper audience engagement. This program will provide you with several approaches for including audience voices and telling intriguing stories that can help audiences make connections as part of their museum experience. Winners from past AAM Excellence in Exhibition Label Writing Competitions will share their insights about the variety of label writing styles that help people to connect with ideas.

Distance Learning in Museums

An EdCom Virtual Book Club Google+ Hangout Event

Thursday, September 24, 2015
2:00-3:00 p.m. (ET)

This EdCom Virtual Book Club via Google+ Hangout will explore distance learning in museums, drawing from the summer 2015 issue of the Journal of Museum Education.

Stories of Inclusion: Inclusive Practices at Cultural Institutions

Three-part webcast series

October 7, 14 and 28
2-3:30 p.m. (ET)

In this three-part webcast series, advocates and experts explore issues of accessibility and inclusion from the perspective of visitors, staff and facility or program users in museums, libraries, archives and other cultural institutions. Against the backdrop of the 25th anniversary of the Americans with Disabilities Act (ADA) and the principles of Universal Design, presenters and special guests in each webcast highlight case studies and examples of inclusive practice, addressing and responding to the first-hand stories of visitors with disabilities.This project was supported in part by a grant from the Institute of Museum and Library Services.

Digital Copyright and Privacy

Wednesday, October 21
2-3:30 p.m. (ET)

This tutorial will outline digital copyright and privacy issues in museums and provide guidelines for mitigating legal risk and for being responsible digital citizens. The first part of the program will feature an overview of copyright law and how it affects museums. Topics will include term lengths, fair use, and the public domain. The second part of the program will focus on copyright in the context of digital uses. The final portion of the program outlines issues of privacy in digital uses and provides potential solutions for helping museums clarify when and how permissions may need to be sought to use an individual’s likeness.

Working with College Students as Museum Volunteers, Docents and Interns

Wednesday, November 4, 2015
2-3:30 p.m. (ET)

Incorporating college and university students into volunteer programs can be enriching for both volunteers and the organizations they serve. This 90-minute webinar addresses key elements of working with college students, including resources and strategies for training them to succeed in specific roles, insight regarding the unique needs and strengths of these volunteers and tips for creating meaningful experiences that meet both students' academic requirements and your volunteer goals.

Recorded Webinars

With over 70 programs to choose from, our recorded webinars cover a range of topics, and offer an affordable, accessible and convenient online learning opportunity for you, your staff and your colleagues. Purchase of each recorded webinar includes access to the archived recording and presentation materials. Programs originally produced after 2009 feature closed-captioning.

Click on the categories below to browse our webinar library.

How Does it Work?

Alliance webinars are originally presented live, recorded and archived for later access. Before purchasing, run a technical check to make sure your system is compatible. After purchasing a recorded webinar, you will receive access instructions to view the program at your own convenience.

AAM Online Professional Development Center

This partnership with Cypherworx and the San Diego Zoo Global Academy provides an expanded subscription library of online professional development courses. This course catalog covers everything from budgeting and PCI compliance to crisis communications to managing employees and volunteers.