CARE-apy: Empathy Interviews
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Committee on Audience Research and Evaluation (CARE)
Posts
Research and Reports
Responsibility
As the pandemic struck, like Alice in Wonderland or Dorothy in Oz, museum workers found themselves cast into a completely new reality. Lengthy closures and stay-at-home orders unmoored us …
Reopenings: What Museums Learned Leading Through Crisis
Over the past several years, museums have faced widespread and systemic challenges that have fundamentally changed the way our institutions serve their communities. We’re pleased to …
Reflection
Do museums have the power to change the world? Many people who work in the field believe so—that their institutions improve people’s wellbeing and strengthen, or at the very least …
Reboot
The arrival of the COVID-19 pandemic in early 2020 threw museums into uncharted territory, simultaneously rendering their physical spaces inaccessible and triggering a mass shift to the …
The BTA 2022 Art Museum Trustee Survey
The Characteristics, Roles, and Experiences of Black Trustees Foreword The Black Trustee Alliance for Art Museums (BTA) was established in 2021 to transform art museums into more equitable …
Art Museum Staff Demographic Survey 2022
Foreword Art museums aspire to play a singular social role for the public—they commit to both preserving and stewarding collections of art for current and future generations, while also …
Art Museum Director Survey 2022 Documenting Change in Museum Strategy and Operations
Download the report Forward Art museum directors play a critical role in the cultural ecosystem, often serving as a bridge between trustees, staff, and the public. Directors have a …
Excellence in DEAI Report
Download the report Download a print-friendly version Navigation Introduction and how to use this report Next Steps Thank you and resources Support this work and contribute feedback, …
National Snapshot of COVID-19 Impact on United States Museums (fielded December 2021-January 2022)
The National Snapshot of COVID-19 Impact on United States Museums survey, conducted by AAM and Wilkening Consulting, was fielded December 8, 2021-January 20, 2022. Over 700 museum …
Museums and Trust 2021
Museums consistently rank among the most trusted institutions in the US. Research commissioned by AAM in 2001 found almost 9 out of 10 Americans find museums to be trustworthy—and no other …
New Resource—Strategies for Engaging and Representing Latinos in Museums
The Latino Network of the American Alliance of Museums has released Strategies for Engaging and Representing Latinos in Museums, a new in-depth resource which provides background …
National Snapshot of COVID-19 Impact on United States Museums (fielded April 2021)
Between April 6-30, 2021, AAM and Seattle-based Wilkening Consulting conducted the third iteration of a survey of museum directors to assess the impacts of COVID-19 on the museum field. The …
Upcoming Events
Courier Training Workshop
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Association of Registrars and Collections Specialists (ARCS)
Portland, OR
Opportunities for Ohioans with Disabilities – OMA Webinar
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Ohio Museums Association
Photomechanical Prints: History, Technology, Aesthetics, and Use
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Foundation for Advancement in Conservation
Washington, DC
Latest Stories from AAM
Museums as Economic Engines
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Research and Reports
Museums play an essential role in cultural and social life across the US. They tell our stories, preserve our heritage, interpret the past, and explore the future. In this way, museums …
#AAM2023 Keynote: Gregg Deal
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Annual Meeting
Gregg Deal (Pyramid Lake Paiute Tribe) took the stage as the 2023 AAM Annual Meeting & MuseumExpo keynote speaker. Deal is a multi-disciplinary artist, activist, and “disruptor.” His …
Empathy Interviews: A Tool for Museums to Understand the Feelings and Experiences of Others
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Alliance Blog
Imagine sitting down with local community members and hearing stories about the places they feel they can show up as their most authentic selves, or where and how they have learned …