Inclusive Content in an Uncertain Time: A 2025 Annual Survey of Museum-Goers Data Story

Category: Alliance Blog
A diverse group of people stands in front of a faded American flag; text discusses U.S. adult support for inclusive content in museums, with logos and a call to view a full infographic.

This visual Data Story is based on findings from the 2025 Annual Survey of Museum-Goers, a national survey of American museum visitors from AAM and Wilkening Consulting. Every year, the survey partners with individual museums to research their audiences and yield insights about their behaviors and preferences, both on an institutional and national level. (Learn more about the purpose and methodology of the survey here.) Interested in joining the 2026 edition? Sign up by December 1 to unlock a special early bird rate!


Jump to the text version


Visual version of the data story reproduced in text below

DEAI. It has been in the news quite a bit lately. The political discourse around the topic has been heated, to say the least.

But do the political pressures on DEAI reflect shifts in public opinion?

The short answer is no. They don’t.

The majority of U.S. adults, and the majority of museum-goers, support and want museums to share inclusive content. This has not changed. What has changed is the political environment.

The Annual Survey of Museum-Goers has been tracking public opinions about inclusive content since 2021. We do this through a battery of three questions. Our language deliberately uses the word “inclusive,” and gives as examples content about “women, people of color, religious minorities, and LGBTQ+ people.”

(You can learn more about our methodology in our Data Story “The Spectrum of Inclusive Attitudes: Methodology.”)

We’ve been tracking results from two samples:

  • Frequent museum-goers (people who visit/engage with museums frequently and responded to a museum’s request to take a survey on their behalf)
  • A demographically representative sample of U.S. adults

Since 2021, inclusive attitudes among frequent museum-goers really have not budged, though the anti-inclusive side has increased slightly.

2021 – Frequent Museum-Goers:

A graph showing clusters of on a spectrum from anti-inclusive to inclusive, with the most inclusive segment at 48 percent and the least at 17 percent

2025 – Frequent Museum-Goers:

A graph showing clusters of on a spectrum from anti-inclusive to inclusive, with the most inclusive segment at 49 percent and the least at 20 percent

Why don’t the percentages always add up to 100? Well, our numbers are estimates based off of responses to three questions, which we round to whole numbers…sometimes it adds up to 101, or 98. That’s the nature of the work!

But attitudes among our demographically representative samples of U.S. adults indicate a significant overall shift towards inclusion.

2021 – U.S. Adults:

A graph showing clusters of respondents on a spectrum from anti-inclusive to inclusive, with the most inclusive segment at 44 percent and the least at 22 percent

2025 – U.S. Adults:

A graph showing clusters of respondents on a spectrum from anti-inclusive to inclusive, with the most inclusive segment at 53 percent and the least at 21 percent

There are definite differences when we examine U.S. adults by age and life stage, but the majority of each segment still falls on the inclusive side of the spectrum.

2025 – U.S. Adults by Age and Life Stage:

A set of four graphs showing clusters of respondents on a spectrum from anti-inclusive to inclusive. For under 40, no minor children, the most inclusive segment comprises 58 percent, while the least comprises 15 percent. For parents/guardians of minor children, the most inclusive segment comprises 63 percent, while the least comprises 15 percent. For 40-59, no minor children, the most inclusive segment comprises 47 percent, while the least comprises 23 percent. For 60 or older, no minor children, the most inclusive segment comprises 43 percent, while the least comprises 29 percent.

So where is the pushback to inclusive content coming from? Well, it is, indeed, political. We can certainly see that when we compare the responses of conservatives and liberals, as there are significant differences. But even then, the majority of conservatives still fall on the side of inclusion.

2025 – U.S. Adults by Political Values:

A set of two graphs showing clusters of respondents on a spectrum from anti-inclusive to inclusive. For all conservatives, the most inclusive segment comprises 42 percent, while the least comprises 31 percent. For all liberals, the most inclusive segment comprises 69 percent, while the least comprises 8 percent.

While the larger segment of anti-inclusive conservatives are likely driving anti-inclusive rhetoric and initiatives politically, it bears remembering that they don’t represent the majority of Americans, and they don’t even represent the majority of conservatives.

Most Americans, regardless of political values, support inclusive content in museums. Period.

Navigating inclusion during the immediate future has, undoubtedly, become more fraught. We don’t want to dismiss those challenges.

But neither do we want to dismiss the fact that inclusion helps all of us understand the many perspectives and life experiences of the world, helps us understand the world and its history more completely, and is what most people want from us.

In fact, the data indicates that the biggest risk we face is losing our credibility with the public by not telling the truth…and for most people, that requires us to be inclusive of all humanity. We’ll be sharing more of their thoughts in a future Data Story.

Until then, existing tools can help you navigate this period of uncertainty, including Audiences and Inclusion: A Primer for Cultivating More Inclusive Attitudes Among the Public and our Data Story Beware! The False Consensus Effect.”


Annual Survey of Museum-Goers Data Stories are created by Wilkening Consulting on behalf of the American Alliance of Museums. Sources include:

  • 2025 Annual Survey of Museum-Goers, n = 98,904; 202 museums participating
  • 2025 Broader Population Sampling, n = 2,079
  • 2017 – 2024 Annual Surveys of Museum-Goers
  • US demographic data from the U.S. Census Bureau

*Data Stories share research about both frequent museum-goers (typically visit multiple museums each year) and the broader population (including casual, sporadic, and non-visitors to museums). See the Purpose and Methodology (Update) Data Story from September 11, 2025 for more information on methodology.

More Data Stories can be found at https://wilkeningconsulting.com/data-stories/.

© 2025 Wilkening Consulting, LLC

AAM Member-Only Content

AAM Members get exclusive access to premium digital content including:

  • Featured articles from Museum magazine
  • Access to more than 1,500 resource listings from the Resource Center
  • Tools, reports, and templates for equipping your work in museums
Log In

We're Sorry

Your current membership level does not allow you to access this content.

Upgrade Your Membership

Leave a Reply

Your email address will not be published. Required fields are marked *

AAM Member-Only Content

AAM Members get exclusive access to premium digital content including:

  • Featured articles from Museum magazine
  • Access to more than 1,500 resource listings from the Resource Center
  • Tools, reports, and templates for equipping your work in museums
Log In

We're Sorry

Your current membership level does not allow you to access this content.

Upgrade Your Membership

Subscribe to Field Notes!

Packed with stories and insights for museum people, Field Notes is delivered to your inbox every Monday. Once you've completed the form below, confirm your subscription in the email sent to you.

If you are a current AAM member, please sign-up using the email address associated with your account.

Are you a museum professional?

Are you a current AAM member?

Success! Now check your email to confirm your subscription, and please add communications@aam-us.org to your safe sender list.