CARE-apy: Empathy Interviews
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Committee on Audience Research and Evaluation (CARE)
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Diversity, Equity, Accessibility, and Inclusion
Empathy Interviews: A Tool for Museums to Understand the Feelings and Experiences of Others
Imagine sitting down with local community members and hearing stories about the places they feel they can show up as their most authentic selves, or where and how they have learned …
A Human-Centered Approach to Guest Services
Compared to other areas of museum work, guest services (or visitor services, as it’s sometimes known) often gets overlooked for the impact it has on community-building. This may be because, …
Advancing DEAI in a Polarized World
Recently, we hosted a webinar with museum leaders on values-based communications for diversity, equity, accessibility, and inclusion (DEAI). While all attendees were eager to commit fully …
Mission Made: How Museum Stores Are Embracing Sustainability and Inclusivity
When most people think of museum stores, they likely envision shelves filled with postcards, magnets, and keychains featuring famous artworks or other exhibits. In recent years, however, …
3 Trauma-Informed Practices for Museums to Follow
Earlier this year, I presented at MuseumNext’s Museums, Health, and Wellbeing Summit about what we risk by not integrating trauma-informed practices and values into our work. In my talk, I …
Delivering on the Promise at the Speed Art Museum
This article originally appeared in Museum magazine’s May/June 2023 issue, a benefit of AAM membership. The Speed Art Museum and outside experts developed a multidisciplinary program to …
4 Ideas to Create Linguistic Accessibility at Museums
Though the word “accessibility” has often been equated with giving access to those with disabilities, it can also mean something broader. Accessibility means looking at everything we create …
The Messy and Vulnerable Truth about Trust and Museums
You could almost hear the cheers across the museum field early in March when Colleen Dilenschneider’s email hit inboxes announcing that “More People Trust Museums Now Than Before the …
In Good Relation: Reimagining the Grant Process for Community-Based Projects
In recent years, there have been renewed calls for museums to adopt more inclusive and equitable practices, with significant changes to the ways we work and collaborate at all levels of our …
An Afrofuturist School Program Empowers Children to Envision the Future
Futurism is a powerful tool to share with kids—equipping them to think about the world they want to live in when they grow up, challenging them to make it better. Today on the blog, …
Diversifying Museum Boards
Introduction (This video runs 1:58) Navigation Content Description Learning Objectives How to use this resource Videos Key Terms Presenter Bios Content Description The following content was …
Retaining Racially & Ethnically Diverse Museum Board Members
(This video runs 56:05) Return to Diversifying Museum Boards main page Supporting Documents Facing Change: Building Board Diversity—Retention (Slide Deck) Intent vs. Impact Museum Board …
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#AAM2023 Keynote: Gregg Deal
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Annual Meeting
Gregg Deal (Pyramid Lake Paiute Tribe) took the stage as the 2023 AAM Annual Meeting & MuseumExpo keynote speaker. Deal is a multi-disciplinary artist, activist, and “disruptor.” His …
Techno-skepticism: Rethinking the Costs and Benefits of Digital Technology
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Center for the Future Of Museums Blog
The night before my flight to Denver for #AAM2023, I went over my slides for the annual presentation on TrendsWatch. The talk was formatted around the chapters of the latest report (access …
#AAM2023 General Session
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Alliance Blog
A recording of the 2023 AAM Annual Meeting & MuseumExpo General Session is coming soon. Below, find the full transcript of remarks from Joyce Tsai, Gary Steuer, Dawn DiPrince, Chevy …