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The Visitor is for Keeps: Engaging Audiences with the Nurturing Model
Does admission pricing limit access to museums? At the Harvard Art Museums, we stress-tested this question by launching free admission in 2023. The beautiful entrance piazza transformed into the bustling town square it was conceived to be. … -
Building Brand Equity: How Strategic PR Boosts Long-Term Sustainability
In recent years, museums have begun to recognize that public perception plays a critical role in long-term sustainability. Audiences, businesses, and philanthropic partners increasingly look to support institutions that demonstrate clear … -
From Social Night to Strategic Asset: Rethinking Adult Programming
Cocktails & Culture, an after-hours, adult event series at the Witte Museum, reached its peak in 2018. A regional natural history museum serving 350,000 visitors annually, the Witte had just completed a yearslong $120 million … -
Force Multipliers: Forging Purposeful Partnerships and Cross-Sector Campaigns
Most museums are working with small teams and tight budgets, while expectations for accessibility and community engagement continue to grow. This creates a challenge: how can museums increase impact without increasing resources? One … -
From the President: Getting Strategic About Telling Our Story
This issue of the magazine focuses on a part of the field especially close to my heart: public relations and marketing, where I began my own museum career in Chicago as director of marketing at what is now the Griffin Museum of Science and … -
Achieving the Unforgettable: Engaging the Senses with Whole-Body Learning
“Hey!! They just made the ruler larger!” It had been more than a month since my (Matthew McNerney’s) 5-year-old son visited the Field Museum’s iconic “Underground Adventure,” a worm’s-eye journey into the soil where children meet the … -
Meeting the Moment: Creative Aging Programs for Older Adults
“It’s promising and comforting to know that the very things in our lives that we find so pleasurable, like the arts, also have short- and long-term benefits for health.” —Daisy Fancourt, author of Art Cure: The Science of How … -
Entering the Vault: Making Collections Storage Visible
The National Building Museum has given visitors access to a trove of previously uncatalogued artifacts through its “Visible Vault.” The National Building Museum, located in Washington, DC, in the historic Pension Building, …
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