On-Demand Programs: Human Resources – American Alliance of Museums
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AAM’s human resources-related programs cover a variety of topics including working with volunteers.

On-demand programs are free to Individual, Ally, Industry, Tier 2, and Tier 3 Members. Be sure to log in to your membership account to access these programs.

Supporting Staff Well-being in a Partisan Time

Growing partisan tensions and increasing public tendencies to engage in hostility and rudeness are adding to the stress faced by museums’ frontline staff. How can museums protect …

Front Line Staff Take Center Stage in Career Advancement

 What’s more valuable than successfully hiring new talent? Retaining and advancing the skills of your existing, experienced, and well-trained staff. Learn from employees at the …

Wellbeing Creating Thriving Teams in the Post Pandemic Workplace

This recording is from the Future of Museums Summit held November 1-2, 2023. Over the past three decades, Gallup has conducted extensive interviews with 2.7 million employees from over …

Navigating the Nonprofit Labor Shortage

This recording is from the Future of Museums Summit held November 1-2, 2023. Half of museums are experiencing difficulty filling open positions. What are job seekers looking for, and how …

Yes, I’m a Real Person! Adapting Your Volunteer Program during Instability

This is a recorded session from the 2021 AAM Virtual Annual Meeting and MuseumExpo. As it cautiously reopened after closing for COVID-19, the Smithsonian National Air and Space Museum …

The Unionization of Museums: What Management and Staff Need to Know

Learn the basics of the collective bargaining process, the advantages and disadvantages of unionization, and strategies to manage the various possible outcomes of the voti…

Ethical Contracting Is Your Museum Doing It

A relationship is a two-way street, and it’s no different for independent museum professionals (IMPs) and the museums that hire them. This session, hosted by IMPs, aims to make sure that …

Let’s Make a Match: Museum Volunteers

This is a recorded session from the 2020 AAM Virtual Annual Meeting and MuseumExpo. Learn how an effective application process prevents onboarding volunteers who are not a good fit for your …

Self-care in the Museum Workplace

Watch this recorded webinar, hosted by Blackbaud, exploring how museum workers can employ self-care to sustain physical and mental health, and how museums can foster self-care in the …

Leadership: The Self-Aware Museum Leader

Leadership experts and museum colleagues address the links between self-awareness and successful leadership, in addition to the connections between self-aware leadership and organization…

Recruiting, Selecting and Placing Museum Volunteers

This recorded webinar addresses key elements of recruiting, selecting, and placing volunteers, from resources and strategies for articulating the benefits of volunteering and recruiting for …

Latest Stories from AAM

Latest on IMLS Court Cases

Advocacy Alert: June 10, 2025 ALA v. Sonderling On June 6, 2025, in the case ALA v. Sonderling filed by Democracy Forward on behalf of the American Library Association and the American …

Fostering Psychological Safety in Your Museum: A Step-by-Step Guide

A comprehensive guide on developing a museum workspace where staff feel comfortable and confident about expressing their ideas and concerns without worrying about negative consequences. …

Beyond the IT Office: Solving for Ethical AI in Cultural Institutions

Category: Exhibition Journal
This article first appeared in the journal Exhibition (Spring 2025) Vol. 44 No. 1 and is reproduced with permission. Artificial Intelligence (AI) in museums is nothing new—we’ve seen …

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