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TrendsWatch: Creating the Post Pandemic Workplace

As the immediate challenges posed by the pandemic fade, museums face a landscape of work and labor profoundly altered by the stressors of the past three years. The balance of work from on …

The Power of Data-Driven Member Research to Drive Growth & Build Resilience

Members are foundational to museums’ financial and social success—yet the sector has lacked rigorous study of the complex web of pain points, priorities, and underlying needs that motivate …

Questions an Organization Should Ask When Transitioning a Volunteer Program

Transitioning a volunteer program—whether it involves changes to roles, recruitment strategy, or supervision—impacts the entire organization. In this workshop, develop the framework …

Making History Accessible: Toolkit for Multisensory Interpretation

In 2019, the Intrepid Museum and New York University Ability Project brought together staff of historic sites, disability advocates, and experts in historic preservation and museum …

Putting Social Science to Work in Climate Change Interpretation

Public engagement efforts on climate change must start with the fundamental recognition that people have different psychological, cultural, and political reasons for acting—or not acting—to …

Access Journey: From One-Off Events to Creating a Culture of Accessibility

How do we ensure that our accessibility efforts are all-encompassing and more than a one-off event? Creating an institutionalized culture of accessibility might feel like an overwhelming …

Every Museum is a Community Museum Defining and Prioritizing Communities

Before the field evaluates community impact, it must address an elephant in the room: the implicit (and sometimes explicit) binary between “visitors” and “community.” Is every visitor a …

CARE-apy: Belonging in Cultural Institutions

Approaches, Findings & Future Directions for the Field What does belonging look like in cultural institutions? We’ll share how two projects worked to understand belonging – across a …
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