|Roger’s diagram of the diffusion of innovations. As successive groups
of consumers adopting a new technology (blue), its market
share (yellow) eventually reaches saturation.
Shamelessly borrowed from Wikipedia.
- They don’t have rigid policies and procedures.
- The staff interact with each other intensively and fluidly across “departments” (to the extent that truly small museums have departments.)
- They aren’t taking a big risk by innovating—they can try things with relatively small amounts of money or staff time that could have a big impact, if they work out, without being a serious embarrassment if they fail.