Have you had an emergency that involved your collection? Were your colleagues trained and ready to respond? After it was over, did you look at your response? If so, how did you record what you learned? What changes did you make to improve your emergency response in the future? This webinar will help you to make sure your Emergency Plan is a living document by focusing on learning opportunities both before and after emergencies: training and after-action reviews. We will provide ideas for training all staff who work with heritage collections and we’ll discuss how to debrief after actual emergencies to learn from them in the most effective way. Staying in “learning mode” most of the time enables your emergency team to respond competently and creatively when an emergency occurs.