Skip to content

Online Programs: Human Resources

Communicating with Your Boss

(Part 3 of Straight Talk 2010: Communicating with Your Staff, Your Teams, Your Boss)

Learn to more effectively calibrate your own expectations with those of your boss in the areas of ownership, initiative and sense of urgency. Explore the best way to disagree with your boss about work-related decisions and examine the best approach to presenting solutions or opportunities to your boss.

Communicating with Your Staff

(Part 1 of Straight Talk 2010: Communicating with Your Staff, Your Teams, Your Boss)

Explore the most significant challenges people managers face with staff including employee motivation and productivity; building trust and fostering open dialogue; assessing the appropriate leadership approach for a given employee; honing performance feedback skills; and helping derailed employees get back on track.

Communicating with Your Teams

(Part 2 of Straight Talk 2010: Communicating with Your Staff, Your Teams, Your Boss)

Review the natural evolution of teams by exploring the dynamics and traits common to high performing teams. Learn how to assess your team’s current level of effectiveness; accelerate trust-building; facilitate increased accountability and healthy debate; and examine best practices for managing teams during times of transition.

Human Resources Basics: Evaluating and Coaching Employees 

Writing performance evaluations and coaching employees through performance problems are among the most challenging parts of any manager’s job. Gain valuable information about legal and other aspects of the process, including effectively applying coaching strategies and implementing a termination process legally and ethically.

Leadership: 21st Century Skills and Museum Leadership

Leadership experts and museum colleagues engage in a frank conversation about the skills needed to be an adaptive leader at any level, reflecting the dynamic changes in the environment in which museums must operate today. Case studies provide practical perspective.

Leadership: Aligning Leadership with Organizational and Career Goals

Leadership experts and museum colleagues discuss how to strategically align and balance personal leadership skills, the goals of the museum, and personal and professional career trajectories.

Leadership: The Self-Aware Museum Leader

Leadership experts and museum colleagues address the links between self-awareness and successful leadership, in addition to the connections between self-aware leadership and organizational success.

Leadership in the Long Term: Building Leadership Throughout Your Museum

(Part 3 of 3, Executive Suite: Planning for Leadership Transition)

Building leadership throughout the museum not only plays a role in good succession planning but also contributes significantly to building organizational capacity and to strengthening the museum field. In this webinar, explore generational shifts in the workplace; the higher-order skills required to manage nonprofit organizations; and the range of opportunities that help create a culture that invests in, inspires and rewards leadership.

Managing from the Middle

This webinar addresses strategies, ideas and skill sets you can acquire and employ in managing programs, projects and people up, down and across your institution. The program introduces basic management characteristics, followed by specific and practical tips for managing and communicating effectively, including being a goal-oriented leader, communicating effectively, managing expectations, and getting/giving feedback.

Volunteer Management: Managing Multigenerational and Diverse Volunteers and Docents 

Explore how to create volunteer opportunities for Baby Boomers, manage senior docents, identify and utilize family volunteers, and create access for hearing impaired volunteers and visitors.

Volunteer Management: Planning or Transforming Your Museum Volunteer Program Infrastructure

This program addresses key elements of a volunteer program infrastructure including: purpose, planning/updating, job design for managers and volunteers, policies and procedures, and assessment of volunteers and the program. Presenters guide participants through analysis of a volunteer program, and frame the volunteer program strategic plan, goals and metrics for continuous improvement.

Volunteer Management: Recruiting, Selecting and Placing Museum Volunteers

This webinar addresses key elements of recruiting, selecting and placing volunteers, from resources and strategies for articulating the benefits of volunteering and recruiting for diversity; to background checks, interviewing and placing volunteers, and saying “no.”

Volunteer Management: Staffing and Managing Your Museum Volunteer Program

This webinar addresses key elements of volunteer program staffing and management, including establishing policies and procedures, recruiting, training, coaching, ongoing professional development, and evaluation of volunteers and the program.

Volunteer Management: Supporting, Retaining and Recognizing Volunteers

This webinar offers practical guidance on how to effectively support, retain and recognize volunteers as an essential part of maintaining your volunteer program, getting the most out of those who dedicate their time to your institution, and building a program that attracts new volunteers.

Volunteer Management: Training Museum Volunteers

This webinar addresses key elements of training volunteers, from resources and strategies for training volunteers to succeed in specific roles; to other types of training that museums struggle with including customer services, emergency procedures and working with children with disabilities.

Volunteer Management: Working with College Students as Volunteers, Docents and Interns

Incorporating college and university students into volunteer programs can be enriching for both volunteers and the organizations they serve, but understanding students’ motivations, scheduling needs, the university/college ecosystem, and other pressures can be a challenge. This webinar addresses key elements of working with college students, including resources and strategies for training, insight regarding the needs and strengths of these volunteers, and tips for creating experiences that meet students’ academic requirements and your volunteer goals.

AAM Member-Only Content

AAM Members get exclusive access to premium digital content including:

  • Featured articles from Museum magazine
  • Access to more than 1,500 resource listings from the Resource Center
  • Tools, reports, and templates for equipping your work in museums
Log In

We're Sorry

Your current membership level does not allow you to access this content.

Upgrade Your Membership

Subscribe to Field Notes!

Packed with stories and insights for museum people, Field Notes is delivered to your inbox every Monday. Once you've completed the form below, confirm your subscription in the email sent to you.

If you are a current AAM member, please sign-up using the email address associated with your account.

Are you a museum professional?

Are you a current AAM member?

Success! Now check your email to confirm your subscription, and please add to your safe sender list.