Compassion Capital Fund
Compassion Capital Fund provides a guide on managing crisis through risk management and crisis communications planning. The resource provides guidance on assessing risk and a number of appendices to help organizations prepare and plan for communicating crisis (PDF, 30 pages).
National Coalition Against Censorship
National Coalition Against Censorship provides best practices for museums in managing controversy. The resource offers recommendations for preparing for potential controversy and procedures for addressing the press or complaints from the public.
University of Louisville
The University of Louisville makes its crisis communications plan available online.