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Taking a Stand: A Q&A with Micah Parzen, CEO of the Museum of Us
While for some museums the pandemic was a wake-up call to reimagine how they engaged and served their communities, for others it was an opportunity to go deeper. One of those museums, the Museum of Us, had been on a trajectory for several … -
A Farewell from AAM’s Departing President & CEO
It has been an incredible honor to lead the American Alliance of Museums and to work with all of you for the last thirteen years. Throughout my tenure, I visited hundreds of museums and enjoyed meeting thousands of museum … -
Empathy Interviews: A Tool for Museums to Understand the Feelings and Experiences of Others
Imagine sitting down with local community members and hearing stories about the places they feel they can show up as their most authentic selves, or where and how they have learned something interesting in the past, or what drives them to … -
A Human-Centered Approach to Guest Services
Compared to other areas of museum work, guest services (or visitor services, as it’s sometimes known) often gets overlooked for the impact it has on community-building. This may be because, rather than any one big initiative, the work of … -
#AAM2023 General Session
The General Session of the 2023 AAM Annual Meeting & MuseumExpo took place on May 19, 2023 with Chevy Humphrey, AAM Board Chair and President and CEO of the Museum of Science and Industry Chicago; Laura Lott, AAM President & CEO; … -
Advancing DEAI in a Polarized World
Recently, we hosted a webinar with museum leaders on values-based communications for diversity, equity, accessibility, and inclusion (DEAI). While all attendees were eager to commit fully to DEAI, many acknowledged the risks of doing so in … -
Mission Made: How Museum Stores Are Embracing Sustainability and Inclusivity
When most people think of museum stores, they likely envision shelves filled with postcards, magnets, and keychains featuring famous artworks or other exhibits. In recent years, however, many have been making an effort through their … -
3 Trauma-Informed Practices for Museums to Follow
Earlier this year, I presented at MuseumNext’s Museums, Health, and Wellbeing Summit about what we risk by not integrating trauma-informed practices and values into our work. In my talk, I chose to use reflective prompts and storytelling … -
Museums and YouTube: You’ll never believe these 3 tips to improve your channel
When the pandemic forced museums to make a hard pivot to online content, the importance of reaching audiences beyond gallery walls became clearer than ever. As The Historic New Orleans Collection’s first in-house media producer, figuring … -
4 Ideas to Create Linguistic Accessibility at Museums
Though the word “accessibility” has often been equated with giving access to those with disabilities, it can also mean something broader. Accessibility means looking at everything we create through the lens of inclusivity and diversity and …
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Latest Stories from AAM
When Business Partners Become Advocates: Event Network at Museum Advocacy Day 2026
Category:
Advocacy
For over 15 years, Museums Advocacy Day has brought together museum professionals, …
Re-imagining Museums as Sites of Repair at AAM2026
Category:
Center for the Future of Museums Blog
How can museums use their significant assets: space, resources, art works, relationships, …
Digital Innovations in Collections Stewardship and Access at Jewish Museums
Category:
On-Demand Programs
This is a moderated discussion with two Jewish museum leaders who have used digital tools …