Over the past several months, museums have been occupied with adapting to widespread coronavirus closures. Membership professionals have worked hard to adjust their communication, messaging, and membership fulfillment strategies, while continuing to reinforce the value of membership while physical sites are closed. Now, approaching two months into closures, many cultural organizations are beginning to think about plans for reopening, and some have already begun. What strategies, workflows, and policies can help facilitate a safe and successful reopening?

Join Dan Sullivan (Head of Growth and Partnerships @ Cuseum), Meghan McCauley (Director of Membership and Visitor Services @ Perez Art Museum Miami), Aidan Vega (Director of Membership @ Philadelphia Museum of Art), Laura Schmid (Membership Manager @ Cincinnati Nature Center), & Kristi Masterson (Director of Engagement and Operations @ Cincinnati Nature Center) as they discuss the steps and process of reopening. This conversation will include voices from organizations who have already opened to members, as well as those planning to do so in the coming weeks and months!

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The statements and opinions expressed by panelists, hosts, attendees, or other participants of this event are their own and do not necessarily reflect the opinions of, nor are endorsed by, the American Alliance of Museums.