Before the vast majority of the world’s museums and attractions were forced to temporarily close due the COVID-19 pandemic, visiting a museum was often an interactive, tactile, and social experience, involving many person-to-person interactions. From exchanges at the admissions and membership desks, interactions with fellow patrons, and special experiences involving touch screens or hands-on activities, the visitor experience has historically been filled with physical touchpoints. Now, as museums prepare to reopen in an era of social distancing, many are imagining a “contactless” future.

Join Brendan Ciecko (CEO and Founder @ Cuseum), Andrea Montiel de Shuman (Digital Experience Designer @ Detroit Institute of Arts), Atiba Edwards (Executive VP & COO @ Brooklyn Children’s Museum) & Don Undeen (Former Senior Manager of MediaLab @ Metropolitan Museum of Art) as they explore the evolving “visitor experience” and what the “contactless” future may hold. This webinar will examine the merits of digital media, emerging technologies, and more!

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The statements and opinions expressed by panelists, hosts, attendees, or other participants of this event are their own and do not necessarily reflect the opinions of, nor are endorsed by, the American Alliance of Museums.