Resource Library

Visitor Services

The Alliance has compiled this set of visitor services resources from throughout the nonprofit sector.

Customer Service Quick Tips for Front Line Staff Serving Customers with Disabilities

The ADA National Network shares a collection of tips for communicating with people who have disabilities, navigating factors like stereotypes, interpreters, and physical differences.

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AAM Members get exclusive access to premium digital content including:

  • Featured articles from Museum magazine
  • Access to more than 1,500 resource listings from the Resource Center
  • Tools, reports, and templates for equipping your work in museums
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