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No Yelling in the Museum: Balancing Security with Visitor Experience
When asked why they don’t visit museums, many people point to a previous negative experience, often involving an interaction with staff enforcing museum rules. I have observed museum personnel enforce rules by snapping their fingers, … -
Don’t Be Surprised, Be an Ally: Better Security Planning for Virtual Programs
It was my ninth virtual program of the COVID era that prompted this essay. The first eight had gone relatively well. After some low numbers and awkward silences early on, later events exceeded attendance and engagement expectations. The … -
Security and Operational Priorities for Reopening Cultural Institutions
Support Free COVID-19 Resources for the Field: The current crisis is taking a distressing financial toll on cultural organizations, and AAM is no different. In these challenging times, we ask that if you can, consider supporting our …
Tag: security
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