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Empathy Interviews: A Tool for Museums to Understand the Feelings and Experiences of Others

Imagine sitting down with local community members and hearing stories about the places they feel they can show up as their most authentic selves, or where and how they have learned …

CARE-apy: Belonging in Cultural Institutions

Approaches, Findings & Future Directions for the Field What does belonging look like in cultural institutions? We’ll share how two projects worked to understand belonging – across a …

CARE-apy: How to Measure Museum Social Impact: From Participant Recruitment to Retention

As the national Measurement of Museum Social Impact (MOMSI) study comes to a close, come learn how study sites navigated visitor participation in the project. Hear from three different …

Different by Design: A New, Inclusive Framework for Accessible Museum Exhibitions

In January 2020, I authored a post for the Alliance Blog about speechless: different by design, an exhibition that I curated for the Dallas Museum of Art (DMA) and the High Museum of Art in …

“Wait, What? Toddlers in an Art Museum?”

Caitlin Mock Wilson, a mother of two young children and a Clyfford Still Museum (CSM) member, often went to museums with her parents as a young child. When she had her own children, she …

Museum Accessibility: An Art and a Science

Over the past decade, conversations about accessibility have increased within the museum field, and many organizations including AAM have identified it as a priority. There is not, however, …

Art Museums and Technology Developing New Metrics to Measure Visitor Engagement

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Conducting Focus Groups

Simple Steps to Effective Focus Groups

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A Free Survey to Measure a Sense of Belonging at Museums

Not everyone wants to visit a museum. This is in part because of operational issues like cost, location, schedule, but these aren’t the whole story. Some don’t even reach the point of …

CARE-apy: Discussing Data Collection Methods

Watch this recorded CARE-apy session where we explore numerous evaluation methods that you can use to understand a variety of things, including: Information that will help you make …
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Latest Stories from AAM

#AAM2023 Keynote: Gregg Deal

Category: Annual Meeting
Gregg Deal (Pyramid Lake Paiute Tribe) took the stage as the 2023 AAM Annual Meeting & MuseumExpo keynote speaker. Deal is a multi-disciplinary artist, activist, and “disruptor.” His …

Techno-skepticism: Rethinking the Costs and Benefits of Digital Technology

Category: Center for the Future Of Museums Blog
The night before my flight to Denver for #AAM2023, I went over my slides for the annual presentation on TrendsWatch. The talk was formatted around the chapters of the latest report (access …

A Human-Centered Approach to Guest Services

Category: Alliance Blog
Compared to other areas of museum work, guest services (or visitor services, as it’s sometimes known) often gets overlooked for the impact it has on community-building. This may be because, …

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