Event Information
- Date(s): Tuesday, November 17, 2026
- Time: 2:00 pm to 3:00 pm Eastern Time
- Location: Online
Museums today face unprecedented challenges, including economic uncertainty, political polarization, technological disruption, evolving workforce expectations, and increasing demands for relevance, equity, and public trust. These complex realities require a new approach to leadership, one that moves beyond traditional hierarchical models toward a more human-centered practice.
This webinar co-hosted by the New England Museum Association and American Alliance of Museums will introduce the leader-as-coach model, that is central to the forthcoming book Reframing Leadership: A Leader-as-Coach Model for Museums demonstrating how coaching principles and emotional intelligence can help museum leaders build trust, strengthen relationships, foster collaboration, and create resilient organizational cultures.
Participants will:
- Discover the principles of coaching, how it differs from traditional management approaches, and its profound impact on leadership
- Learn how core coaching skills, including active listening, powerful questioning, and fostering accountability play out in daily museum work.
- Glean strategies from museum leaders to create a culture of trust, empathy, and empowerment within their teams.
- Explore real-world scenarios where a coaching approach addressed challenges such as change management, team dynamics, and professional development.
Speaker:

Jennifer DePrizio specializes in guiding leaders and teams to unlock their full potential through emotional intelligence, systems thinking, and navigating conflict and change. As the Executive Director of the New England Museum Association she builds connections among museum professionals, institutions, and allies, while championing the value of museums. With a passion for helping others realize their best selves, DePrizio worked as a consultant from 2023-2026 to support organizations in building a healthier workplace culture and to support staff through leadership development. Before this, she spent twenty-five years leading audience-centered program development and interpretive strategies in art museums across the country, most recently as the Chief Learning Officer at the Cleveland Museum of Art. Previously, she held the leadership positions at the Portland Museum of Art in Maine; the Isabella Stewart Gardner Museum in Boston; the J. Paul Getty Museum in Los Angeles; the Worcester Art Museum in Massachusetts; the Vermont Historical Society.Her work as a top performing non-profit leader enables her to fully understand the complexities and challenges of the current workplace landscape. This is supported by an Associate Coach Credential from the International Coaching Federation and an Emotionally Intelligent Leadership Certificate through Case Western Reserve University’s Weatherhead School of Management.
Recording and Accessibility:
The live webinar will be Closed Captioned (live participants can turn on CC).
This webinar will be recorded for members and posted on AAM’s website. A transcript will be included with the recording when it is available.
This webinar is free for members!
- Login or create your profile at the Register button above.
- Confirm your contact details and proceed through the check out process. If you are an AAM member, you will not be charged. Nonmembers will be charged $40.
- After submitting your order, you will receive an order confirmation number – you are registered!
- You will receive both an order confirmation email from AAM and an invite containing the event details to add to your calendar.
If you have not received your confirmation email or invite, please check your email’s spam folder before reaching out to AAM.
The statements and opinions expressed by panelists, hosts, attendees, or other participants of this event are their own and do not necessarily reflect the opinions of, nor are endorsed by, the American Alliance of Museums.
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