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CARE-apy: Psychological Science and the Visitor Experience
Category: On-Demand ProgramsWhen visitors leave a museum, in what ways are they different than when they walked in? What intellectual connections did visitors make with the ideas and artifacts with which they … -
Don’t Miss the Full Picture
Category: Museum MagazineA museum’s financial reports must be crafted and communicated in ways that engender trust and strategic decision-making. This article originally appeared in Museum magazine’s May/June 2025 … -
Holidays with Class(es): St. Entropy Gets Schooled
Category: Center for the Future of Museums BlogThis is #25 in a series that, I’m happy to say, looks like it won’t end anytime soon. Enjoy a holiday break, and I look forward blogging with and for you in the new year.‘Twas … -
Introducing the TrendsWatch 2018 Scenarios
Why Tell Stories About the Future? Plans based on one anticipated future are brittle: they are prone to failure if the underlying assumptions turn out to be wrong. Many a strategic plan has … -
Museopunks Episode 36: Queering Your Museum
The end of Pride Month does not mean that we should stop talking or thinking about LGBTQIA+ inclusion and queer curating practices in museums. This month, we’re joined by Craig Middleton … -
On the Ground: How Visitor Experience Teams Are Teaching Front-Line Staff to Be DEAI Advocates
Category: Alliance BlogIn the museum experience world, making visitors feel welcome is serious business. Our goal is to exceed guests’ standards for positive experiences, and nothing undermines that goal like a … -
Increase Engagement & Protect Collections with Visible Storage
Category: Industry AdvertorialAt a time when museum professionals are seeking new and meaningful ways to engage visitors, the concept of visible storage has emerged as a practical way to promote better access while also … -
Bringing a Collections Catalogue to Life
Category: Center for the Future of Museums BlogWhen the Walker Art Center launched their redesigned website in 2011, it was hailed as a “game-changer,” changing the focus of the site from the museum as destination to the museum as … -
Visitors with Vision Loss
Category: Museum MagazineThis article originally appeared in the July/August 2012 issue of Museum magazine, a benefit of AAM membership. Art Beyond Sight/Art Education for the Blind (ABS) encourages the visual arts …