• Chatting About Museums with ChatGPT

    Two months ago, the research and development lab OpenAI released ChatGPT, an interactive “chatbot” powered by artificial intelligence. Chatbots aren’t new (I’ve been writing about museums and chatbots for at least five years now, and …
  • Magical Machinery? What AI can do for museums

    When people hear I work with artificial intelligence, they often imagine that I create software that does magical things. Their minds go to humanistic androids or programs that predict distant future events. But the reality of AI is much …

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