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Point of View: The Tour Guide at the Front Desk
At the Museum of Contemporary Art Chicago, visitor services and interpretation share staff to provide free museum tours. At the Museum of Contemporary Art Chicago (MCA), select entry-level staff from our Audience Experience division, … -
How Volunteer Programs Are Embracing Diversity, Equity, Accessibility, and Inclusion
One of the most powerful ways for the public to engage with museums is not as visitors. It’s as volunteers. Here’s why: the volunteer experience is direct and immediate. Volunteers spend extensive time within their chosen museums, getting … -
How the National Air and Space Museum Took Volunteering Virtual
A mother and her spaceship-loving children, ages five and seven, arrive at the Steven F. Udvar Hazy Center using their timed tickets. As they enter the museum, unsure where to turn first, a volunteer on a sixty-five-inch monitor behind the … -
Giving Back: Three Model Practices for Sustaining Older Volunteers during COVID-19
As cases of COVID-19 spike across the country, resulting in more museums suspending operations, what are the implications for older docents and volunteers, especially in regard to ageism and creative aging? In part one of this two-part … -
Giving Back: Museums and Older Volunteers during COVID-19
As cases of COVID-19 spike across the country, resulting in more museums suspending operations, what are the implications for older docents and volunteers, especially in regard to ageism and creative aging? In part one of this two-part … -
How Can We Make Volunteer Programs More Inclusive and Accessible?
Last year, AAM released a popular toolkit on structuring, developing, and supporting volunteer programs—whether starting from scratch or reimagining an existing program. Since the release of Designing a Museum Volunteer Program, many … -
Do Volunteer Programs Need Reinventing for the Reopened Museum?
Last year, AAM released a popular toolkit on structuring, developing, and supporting volunteer programs—whether starting from scratch or reimagining an existing program. Since the release of Designing a Museum Volunteer Program, many …
Tag: volunteer programs
Upcoming Events
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Understanding the U.S. History Workforce
Event Date:Presented by: American Association for State and Local History (AASLH) -
TrendsWatching: To Live or Die in AI Webinar
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Latest Stories from AAM
AAM Statement on the 2026 Midterm Elections
Category:
Press Release
The American Alliance of Museums looks forward to working with the newly elected Congress …
Museum Visitors Are Changing. Here Are 6 Things the Data Tells Us.
Category:
Alliance Blog
What do your visitors value—and what keeps them coming back? Every year, AAM and …
Cracking the Gen Z Code: How Museums Are Rethinking Membership to Engage Younger Audiences
Category:
Alliance Blog
For decades, the traditional museum model was simple: charge an entry fee, offer an …