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A Human-Centered Approach to Guest Services

Compared to other areas of museum work, guest services (or visitor services, as it’s sometimes known) often gets overlooked for the impact it has on community-building. This may be because, …

Advancing DEAI in a Polarized World

Recently, we hosted a webinar with museum leaders on values-based communications for diversity, equity, accessibility, and inclusion (DEAI). While all attendees were eager to commit fully …

4 Ideas to Create Linguistic Accessibility at Museums

Though the word “accessibility” has often been equated with giving access to those with disabilities, it can also mean something broader. Accessibility means looking at everything we create …

In Good Relation: Reimagining the Grant Process for Community-Based Projects

In recent years, there have been renewed calls for museums to adopt more inclusive and equitable practices, with significant changes to the ways we work and collaborate at all levels of our …

Diversifying Museum Boards

Introduction (This video runs 1:58) Navigation Content Description Learning Objectives How to use this resource Videos Key Terms Presenter Bios Content Description The following content was …

Retaining Racially & Ethnically Diverse Museum Board Members

 (This video runs 56:05) Return to Diversifying Museum Boards main page Supporting Documents Facing Change: Building Board Diversity—Retention (Slide Deck) Intent vs. Impact Museum Board …

Supporting Racially & Ethnically Diverse Museum Trustees

(This video runs 41:50) Return to Diversifying Museum Boards main page Supporting Documents Intercultural Development Inventory Guidance for IDI Pairs (Activity) Boarding, Building, …
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