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  • 13 Ways of Looking at an Admissions Desk

    This article originally appeared in the July/August 2008 issue of Museum magazine, a benefit of AAM membership. Almost every museum experience begins the same way. You start at an admissions desk or ticket window, not an exhibit. You pay, …
  • Rethinking the Rembrandt Rule

    This article originally appeared in the March/April 2008 of Museum magazine. Treat every object as if it were a Rembrandt. For decades this simple idea has been taught and accepted as the basis of good museum practice. It is the …

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