Steering Your Museum’s Search for a Volunteer Management System
This tipsheet was developed by Elisa Kosarin, CVA, a Volunteer Engagement Specialist at TwentyHats, and Abbey Earich, Lead Volunteer Coordinator for the Smithsonian Office of Visitor Services (OVS). It is based on Abbey’s experience …
Reboot
The arrival of the COVID-19 pandemic in early 2020 threw museums into uncharted territory, simultaneously rendering their physical spaces inaccessible and triggering a mass shift to the digital sphere. As museums jumped into …
Chatting About Museums with ChatGPT
Two months ago, the research and development lab OpenAI released ChatGPT, an interactive “chatbot” powered by artificial intelligence. Chatbots aren’t new (I’ve been writing about museums and chatbots for at least five years now, and …
Technology Change and Emotion
What it means to build a human-centered approach to digital leadership …
From the President: Museums and the Digital World
At AAM, our own digital journey has accelerated as much as our members. Since the start of the pandemic, we have increased our output of digital content and resources and conducted many of our long-running programs remotely, such as the …
Point of View: A New Digital Dimension
The museum field must work together to answer the many questions surrounding NFTs and their implications for museu…
Ask an Expert: What Else Can We Digitize?
With the new needs imposed by the pandemic, museums have seen considerable digital growth over the past few years. Not only have they begun to deliver more content and programming online, but to adopt more digital tools that support core …
A House Museum Built for the Digital Age
The museum sector went into the pandemic ill-prepared to use digital strategies to keep themselves afloat, but many museums that had begun to experiment with how digital could enhance or replace existing practices found themselves at an …
