CARE-apy: Empathy Interviews
Event Date:
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Committee on Audience Research and Evaluation (CARE)
Posts
Inclusion
A Human-Centered Approach to Guest Services
Compared to other areas of museum work, guest services (or visitor services, as it’s sometimes known) often gets overlooked for the impact it has on community-building. This may be because, …
Mission Made: How Museum Stores Are Embracing Sustainability and Inclusivity
When most people think of museum stores, they likely envision shelves filled with postcards, magnets, and keychains featuring famous artworks or other exhibits. In recent years, however, …
3 Trauma-Informed Practices for Museums to Follow
Earlier this year, I presented at MuseumNext’s Museums, Health, and Wellbeing Summit about what we risk by not integrating trauma-informed practices and values into our work. In my talk, I …
4 Ideas to Create Linguistic Accessibility at Museums
Though the word “accessibility” has often been equated with giving access to those with disabilities, it can also mean something broader. Accessibility means looking at everything we create …
How the Greenwood Art Project United a Community in Reflection and a Vision for the Future
By 1921, the thriving Greenwood district of Tulsa, Oklahoma, had generated one billion dollars of collective wealth in today’s economic terms. Nicknamed “Black Wall Street” by W.E.B. …
Anti-Racist by Design: How the Oakland Museum of California Is Building Equity into Its Practices
At the Oakland Museum of California (OMCA), diversity, equity, inclusion, access, and anti-racism are commitments that have long been a part of our DNA, both internally and in our work with …
Whose Writing Is on the Wall at the Museum? It Could Be Yours.
Many curators are turning to experiments that give outside voices the chance to speak within museum walls — such as writing wall labels — that experts say may help visitors connect with …
From Preservation to Participation: The Journey of Sandy Spring Museum
Many museums think that serving the needs of more ethnically diverse constituents will lose them “traditional” audience and supporters, but at Sandy Spring Museum (SSM), we’ve found just …
These Museums Helped Welcome Immigrants and Refugees to their Community, and Yours Can Too!
Welcoming America’s annual Welcoming Week enlists organizations around the country to welcome new immigrants and refugees into their new communities. This year, AAM is a national partner of …
Rethinking Our Human Resources Practices to Build a More Equitable Museum
Less than three weeks after COVID forced museums around the globe to close their doors last year, an article by Arundhati Roy in The Financial Times titled “The Pandemic is a Portal” …
A Deeper Model of Community Co-Creation
Museums often talk about reaching out to communities, or co-creating with community members, for an exhibition or project. But often in these cases, the formula is lopsided in favor the …
BMA security guards will curate an exhibit next year
The Baltimore Museum of Art announced that one of its exhibits for 2022 will be Guarding the Art, a show that will be curated entirely by 17 members of its security…
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Latest Stories from AAM
#AAM2023 Keynote: Gregg Deal
Category:
Annual Meeting
Gregg Deal (Pyramid Lake Paiute Tribe) took the stage as the 2023 AAM Annual Meeting & MuseumExpo keynote speaker. Deal is a multi-disciplinary artist, activist, and “disruptor.” His …
Empathy Interviews: A Tool for Museums to Understand the Feelings and Experiences of Others
Category:
Alliance Blog
Imagine sitting down with local community members and hearing stories about the places they feel they can show up as their most authentic selves, or where and how they have learned …
Techno-skepticism: Rethinking the Costs and Benefits of Digital Technology
Category:
Center for the Future Of Museums Blog
The night before my flight to Denver for #AAM2023, I went over my slides for the annual presentation on TrendsWatch. The talk was formatted around the chapters of the latest report (access …